The Best AI Platforms for Small Business Owners

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In today’s fast-paced digital era, staying ahead of the competition requires small business owners to leverage cutting-edge technologies. One such technology that has changed the business landscape is artificial intelligence (AI). By harnessing the power of the best AI platforms for small business owners, your company can streamline operations, enhance customer experiences, and drive growth. In this article, we will explore the best AI platforms.

Each of these offers intelligent solutions tailored to specific needs. As such, they pave the way for success.

Best AI Platforms for Small Business Owners

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Know When to Use Humans


Sometimes, using AI for your small business hurts it rather than helps it. For example, if your business runs a blog, having human-produced content prevents the text from sounding robotic. If you’re like most small business owners, though, you don’t have time to produce 500-1,500-word blog posts that are well-researched and useful for your customers. That’s where Upwork comes in. This online resource connects you with experienced professionals who are offering their services for a fee. So, you’ll get original, human-made content without having to do the work yourself!

IBM Watson Assistant

When you’re just starting out, your customer service performance remains key to your ultimate success. Without fast response times and good information, you might lose clients to other businesses.

However, most not-large companies don’t have the finances to hire a robust customer service team. If your current customer service workers seem stretched, consider getting the IBM Watson Assistant.

Developed by IBM, this innovative chatbot uses both machine and deep learning. In addition, it employs natural language processing (NLP) to take in and respond to customer questions. As such, it responds in a way that sounds just like a human and possesses the capability to get detailed information.


Smart business decisions pivot on your ability to turn real time results into predictions. But data driven predictions won’t be accurate if you guess wrong, so you need to minimize your potential for mistakes.

As one of the best AI powered tools, Pecan helps you do this. After taking in customer data, it shows you which results you can expect in the future. As a result, its users have the ability to make effective changes to their marketing campaigns and make better decisions.

In addition, it identifies your highest-value audiences for you, allowing you to target your marketing strategy toward them.


Monitor screen showing ChatGPT landing page - ways to use ChatGPT

If you’re not surprised this AI platform made the list, we don’t blame you. After all, ChatGPT has been the talk of the AI world since it made its debut earlier this year. When using it, users enter a variety of prompts, and the AI solution delivers written content that sounds natural and intuitive.

It does this by scouring the internet on the topic and combining that information in a matter of seconds. As such, marketing teams have found it helpful for content generation, and it has been saving time for busy employees.

However, it comes with a significant caveat: not all information on the internet stands as reliable. As a result, if using this marketing tool for content creation, business owners should have a human double-check the results. Still, many companies have to research their work for accuracy anyway, and ChatGPT definitely spares time on the writing front and frees up your content team.


Now, Asana isn’t just AI; it allows you to custom-create detailed calendars for your team, keep track of progress, etc. In addition to its excellent organization features, though, it offers various AI-based task management tools.

So, you can automate your workflows with ease, and everyone on your team stays on the same page!

Future-Proof Your Business with AI

As AI continues to reshape the business landscape, small business owners must embrace the power of intelligent solutions to stay competitive. Choosing the best AI platform for business owners can be a game-changer. After all, it enables small businesses to automate tasks, optimize operations, and deliver exceptional customer experiences. By leveraging these best AI software for small businesses, owners can future-proof their operations.

However, if you want to make your career rock solid, you need to do more than just use AI. Learn about how to further your career in this article!

We hope you love the products we recommend! Just so you know, Talk District may collect a share of sales or other compensation from the links on this page.


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