Interested in how many jobs are available in consumer services? According to the U.S. Bureau of Labor Statistics, there were 2.9 million jobs in the field in 2020. Even better, it’s a number that’s expected to grow in the following years. So, if you’re considering a position in the consumer service industry, you’re in luck!
With thousands of openings daily, you’re bound to find an opportunity matching your skills. In this article, we’ll take a more thorough look into the consumer services industry. If you’re looking for your next job position in the industry, do your research through ZipRecruiter.
What Is the Consumer Services Industry?
The consumer services industry focuses on providing services to consumers. This could be anything from assisting them with product orders to providing support on their requests. The 4 main categories of consumer services are:
- Healthcare & social services
- Hospitality & leisure
- Retail & wholesale
The primary responsibilities of workers in consumer services include answering requests and resolving customer complaints. They also provide information and oversee operations. To land a position in the field, you must have excellent communication and customer service skills. Some roles even require a driver’s license and a clean driving record.
If you want to get a job in consumer services, head over to ZipRecruiter. This innovative job search platform is ranked #1 in the United States for finding a position. When you create a profile, you can upload your resume and tell the platform a bit about what you’re looking for. Then, it will take your skills, experience, and interests into account and e-mail you jobs you might like. You can also search the database on your own.
What Are Some Consumer Service Jobs and Their Salaries?
If you’re looking at how many jobs are available in consumer services, you’ll be surprised to know that there are plenty of fish in the sea. So, here are the most popular consumer services jobs, along with their average salaries:
1. Customer Service Representative
Customer service representatives are responsible for assisting customers with their concerns about a company’s products or services. They provide solutions to customers’ problems and handle their requests when necessary. These professionals usually work in office settings or call centers and should be able to follow a flexible schedule. They may have to work nights and weekends. Their average salary is $36,920 per year.
2. Retail Store Manager
Retail store managers oversee a shop’s employees and ensure operations run smoothly. For example, they might stock items on shelves, train new staff, or answer customers’ questions. Additionally, they might prepare budgets, determine discounts, and monitor customers’ preferences. This is one of the highest-paying jobs in consumer services, with the average pay at around $127,490 per year. Browse ZipRecruiter for your next retail store manager opportunity.
Salespeople promote and sell a company’s products or services. This means that they might work in retail settings or travel to meet with potential customers. Additionally, they’re often required to maintain relationships with existing customers. To become a salesperson, you need stellar communication skills and the ability to sell. The average yearly pay is around $29,180, although wages tend to increase from sales bonuses.
Another job position to add to your list of “how many jobs are available in consumer services” is that of a receptionist. Receptionists work in a wide variety of industries. They are tasked with answering phone calls, welcoming customers, and providing a point of contact between them and the company. Moreover, they might do some data entry, answer emails, or fix appointments. Their average salary is $29,950 per year.
5. Technical Support Engineer
Technical support engineers have been in high demand for the last couple of years. In fact, there are more than 333,000 of these jobs available in the U.S. Their tasks include answering customers’ queries and offering technical support to users by troubleshooting problems. To become a technical engineer, you need a bachelor’s degree in computer science or other technology-related fields. The average yearly pay is $57,910.
So How Many Jobs Are Available in Consumer Services?
The job market for consumer services is constantly changing. At the moment, there are millions of job opportunities in the U.S. alone for you to apply for. Hopefully, our guide on how many jobs are available in consumer services will give you a hint of the most sought-after positions in the industry. For the ultimate job research, use a job website like ZipRecruiter to navigate worldwide roles and connect with future employers.
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